Reference

The Rules That Cover Your tk999co Account

Your tk999co account runs on one short set of terms: how you sign in, how your wallet moves money through bKash, Nagad or Rocket, and what we expect from each other while you use the lobby.

Sign-in and device rulesWallet matching rulesAccess by local lawClause change dates
tk999co The Rules That Cover Your tk999co Account
DATA AND ACCESS

How We Handle Your Account Data

We treat this page as a working document, not a notice pinned to a wall. Account data, meaning your name, phone number and the wallet references behind each bKash, Nagad or Rocket transfer, is kept so payments can be traced and disputes settled, and you can ask for a copy through the help panel. Sessions stay tied to your device until you sign out. Clause changes are dated at the top of this page.

Sign-in security Sign-in takes a password and a one-time code on your phone. On a shared handset in Dhaka, change the password and clear old devices from account settings so nobody reopens your session.
What we keep We store what the account needs to run: your name, phone number, wallet references and the log of payments you send. Transaction records stay attached to the wallet so a dispute can be traced later.
Cookie handling The site uses cookies to keep you signed in between pages and to remember your language choice. Clearing browser data signs you out of the mobile browser, and you will need the one-time code again.
Changes and requests You can ask for a copy of the account data we hold, or ask us to correct a misspelled name, through the help panel. Where local law grants other rights, those apply on top.
REACHING US

Where to Raise a Terms Question

Terms questions rarely need a long call. Sign in, open the menu, tap Help and choose Account to reach the same Bangladesh support team that handles wallet checks, so the person answering can see your sign-in history and your last bKash, Nagad or Rocket transfer without asking you to repeat it. Keep the message specific: quote the clause number from this page and describe what happened on your device. Screenshots of the error screen speed things up.

In-account help panel Open your account menu, tap Help, then Account. The thread stays attached to your profile, so if you sign in later from a different phone the earlier replies are still there.
Clause reference Quote the clause number printed beside the paragraph you are asking about. It puts your question in front of the right team on the first pass instead of being routed twice.
Wallet and identity checks If your question crosses into payment rules, the team may ask for the wallet number and the sender name on your bKash, Nagad or Rocket transfer. Send both in the same thread.

Questions We Get About the Terms

The same handful of points come up again and again, so we have answered them plainly below. Every answer here follows the wording of the full document; if you think the two ever disagree, the document wins and you should tell us through the help panel so we can fix the wording on this page.

The transfer gets flagged during the withdrawal check. Wallet name and account name have to match, so send from a number registered in your own name or the money stays put until the mismatch is sorted.

No. One account per person is written into the terms, and a second sign-up on another phone number gets closed when it is found. Keep your wallet and your history on a single profile.

Yes, they get updated from time to time. Each version carries the date it takes effect at the top of this page, and continued use of your account after that date means you accept the revised text.

Then do not open an account. Availability depends on your local law and eligible regions, and we cannot accept a registration sent from a place where the service is not permitted.

Ask through the help panel with your phone number and the reason. We settle any wallet balance first, then close the profile, and returning later means a fresh sign-up.

They do. BPL and international cricket markets follow the same account rules as slots and live tables, including the settlement clause that applies when a match is abandoned.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.